Inbox
The Inbox lists all customer conversations, allowing team members to collaborate, assign tasks, and support customers efficiently.
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12 articles
Understanding the Inbox in SparrowDesk
Managing Custom Views in Inbox
Live Chats in Inbox
Staying on Top of New Messages from Customers
Conversation Fields in SparrowDesk
Merging Conversations in SparrowDesk
Adding Watchers to a conversation
Round Robin assignment explained
Common Email Delivery Errors
Forward a Conversation to an External Contact
Bulk update fields
Export Conversations as CSV